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Welcome to PAYAL - House of Fashion Get surprice 10% OFF on your first order. Use code " WELCOME1 "

Return Policy

We want you happy each and every time you buy from us, Your complete shopping satisfaction is our No.1 Priority.
We are dedicated at Payal to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
  • The item may be damaged during transit
  • Or there might be a manufacturing defect.
  • Or that a wrong item is delivered to you by mistake.
If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product or place a Return Request within next 48 Hours. It is important that you save all packing materials as well as the item itself.
Kindly place a Return Request within 48 hours once you receive the product. If the Return request is approved, a nominal delivery fee of Rs 150 is charged per Request or the customer can select a self delivery option as well. 
Upon inspection of the product by the Brand, the refund is initiated within 24 hours and received by the customer on their mail account. 
Always email us first if you have a problem on nidhi@payal-houseoffashion.com