We deliver to all and any postal address around the world.
Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.
To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.
We take great pride in being able to offer FREE SHIPPING to any address in India to our customers.
If Courier Company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But Payal House of Fashion will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier.
These alert emails will contain the tracking number and courier companies website details along with expected date of delivery.
You may also check the same on our order status page or by logging in to the My Account section on our site.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
Items can be shipped earlier or later on case to case basis depending on availability of item and other factors.
We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times.
In most cases, your order will be processed within 1-3 working days of your placing it.
You can expect to receive your order, on average, within 7-9 business days of placing the order.
VAT / Custom Taxes and Import Duties are not in our control.
They vary according to the rules of different countries and must be paid directly by the buyer.
VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.

If you have any question about our shipping policies, please email us at info@payalenterprise.com